Reference

How bull99b Handles Your Personal Data

This Privacy Policy sets out exactly what we collect when you use bull99b, how we use it, and the steps we take to keep it secure.

Account data kept encryptedTouch 'n Go eWallet, Boost, GrabPay payment data protectedNo data sold to third partiesAccess to your own data on requestContact us to correct or remove records

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the personal data we hold, ask us to correct an error, or request deletion, you can reach our account support team through any of the channels below. We aim to acknowledge your request promptly and will work through the verification steps needed before making any changes to your record.

Live Chat Open the chat widget inside your account at bull99b. Our support team will verify your identity before discussing any personal data held on your account.

Email Support Send your data request to our support address listed in the account help section. Include your registered email and a brief description of what you need.

Account Help Centre Log in to bull99b, go to Account Settings, and find the Privacy and Data section to submit a formal data-access or deletion request directly.

Data We Collect and Why We Use It

bull99b Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bull99b, we collect the information needed to run your account and process transactions — your name, contact details, date of birth, and the payment credentials associated with your chosen method, whether that is Touch 'n Go eWallet, Boost, or GrabPay.

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We also collect device identifiers and session data to verify logins and detect unusual activity. Transaction records, including DuitNow transfers and FPX banking confirmations, are kept to reconcile your account wallet and resolve any payment disputes. We do not sell, rent or share this information with
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marketing networks. Where we work with third-party service providers — such as payment processors or identity-verification services — we share only the minimum data required for that specific task, under contractual data-protection obligations. Data is stored on servers with SSL encryption at rest and in transit.
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Retention periods follow applicable legal requirements; after that window closes, records are deleted or anonymised. Access to your data is available where local law permits, and eligibility for certain account functions likewise depends on local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security is built into every layer of how bull99b operates your account — from the moment you tap in your Boost PIN to the point your withdrawal is confirmed. Below is a clear picture of the four areas where your data touches our systems and how each is managed.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time.

Payment Data Handling

Your GrabPay, Touch 'n Go eWallet and Boost account numbers are passed directly to our payment processor over encrypted channels. We do not store full payment credentials on our own servers.

Account Security and Verification

Every login triggers a one-time PIN sent to your registered mobile number. Account changes — including withdrawal address edits — require the same OTP step before they take effect.

Data Retention and Deletion

Transaction logs and account records are retained for the period required by applicable law. Once that period ends, records are either permanently deleted or anonymised so they can no longer be linked to you.

Common Questions About Your Privacy at bull99b

These are the questions we receive most often about how personal data works on bull99b. If your question is not covered here, contact us via live chat or the help centre inside your account.

We collect your name, contact details, date of birth and the payment method details you use — such as your Touch 'n Go eWallet or Boost account reference — to run your account and process transactions.

We share data only with service providers that help us operate — payment processors, identity verifiers — and only the minimum needed. We do not sell or rent your data to advertisers or marketing networks.

Log in to bull99b, go to Account Settings, then the Privacy and Data section, and submit a data-access request. Alternatively, contact support via live chat with your registered email for verification.

Yes. Submit a deletion request through the Privacy and Data section in your account or via email support. We will process it after verifying your identity and confirming no legal retention obligation prevents deletion.

Records are kept for as long as required by applicable law. After that retention window closes, your data is permanently deleted or anonymised so it can no longer be tied back to your account.

No full payment credentials are stored on our servers. Payment details are sent over SSL-encrypted channels directly to our payment processor. We retain only transaction references needed for account reconciliation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSatay Night Slots AccountRegister

How bull99b Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Common Questions About Your Privacy at bull99b

01 What personal data does bull99b collect when I open an account?

02 Does bull99b share my data with other companies?

03 How do I request a copy of the data bull99b holds on me?

04 Can I ask bull99b to delete my personal data?

05 How long does bull99b keep my account and transaction records?

06 Is my GrabPay or DuitNow payment data stored on bull99b servers?

Privacy Policy

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